Our performance against our strategy
Creating value through the capitals
This part of the annual report is about the NWU’s value-creation processes. As we subscribe to the idea that greatness is meant for all of us and not reserved for a chosen few, the value we create is also aimed at empowering all our stakeholders to become greater than they were before.
In this section we would like to show you how we respond to our stakeholders’ needs through our business activities, and how these activities lead to outputs and outcomes, thereby transforming the value of our six capitals.
These capitals represent the value we create for ourselves and our stakeholders; our performance against these shows how we are faring in achieving our strategic goals.
The image below illustrates the relationship between the value creation process and our capitals:
- for the NWU
- for our stakeholders
Value can be:
- created
- preserved
- eroded ...
...over time by using our capitals.
Capitals can be:
- increased
- decreased
- transformed
... through our:
- activities
- outputs
- relationships
- interactions
